Wednesday, March 2, 2016

#138 Separately Teleconferencing

I work in an office with approximately 90-100 people. This building is kind of split up into different smaller sections, and at a maximum there are 21 people sitting in the same area as me.

Often, some of these people will be participating in the same teleconference. That is, several people will be on the same phone call at the same time. This becomes very frustrating to be nearby once the call gets underway because they're trying to talk over one another and end up being much louder than they need to be. In addition, sometimes one or more of them put it on speaker-phone at their desks, and there's a lag between when they talk and when it comes through the phone line. This creates an echo effect, and essentially listeners in the office are subjected to hearing one person speak twice.

Sometimes one or more of these people in the office will actually put their headset on mute, stand up, and speak to one another over the cubicles while at their respective desks. WHY???!?!?!??!?

Despite being aggravated by listening to participants speaking too loudly in the office space, and having to hear people's echo, my main gripe is this burning question: why don't they just book a conference room and get on the call together? There are several conference rooms available at any one given time. In fact, there is one less than 40 feet away from anyone in this area of the office! Not only would this solve the loud-talking and echo issues, but they could even talk amongst themselves without participating in the call if they chose to do so (side discussions), eliminating the obvious issue of satisfying one's own needs at the expense of others.

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